SweepsZoneNZ.com • New Zealand

Responsible Play & Support (NZ)

Play should be enjoyable. If it stops being fun, feels hard to control, or affects your wellbeing, take a break and seek support.

Quick check

  • • You’re spending more time/money than planned
  • • You’re chasing losses or hiding play from others
  • • Play impacts sleep, mood, work, or relationships
  • • You feel anxious when you try to stop

If any of these apply, consider using the tools below and contacting a support service.

Tools on SweepsZoneNZ

Time-out: pause your access for a short period to cool off.

Self-exclusion: request a longer break where your account is restricted.

Spending/time limits: set personal caps to help you stay in control (where available).

To activate a time-out or self-exclusion, use your account settings (if available) or contact us at contact@sweepszonenz.com or +64 21 894 6732. We may ask for details to confirm your request.

Support in New Zealand

Free, confidential support is available. If you (or someone you know) needs help:

Gambling Helpline NZ

Call 0800 654 655
Text 8006
Online chat: gamblinghelpline.co.nz

PGF Services

Find support and services:
pgf.nz

Need to talk now?

Call or text 1737 (NZ).
In an emergency, call 111.

Regulator info: Department of Internal Affairs — Gambling: dia.govt.nz (Gambling)

Protecting under-18s

Keep your login details private, sign out on shared devices, and use device-level parental controls where appropriate. If you believe a minor is using your account, contact us immediately.